How long does the collections process take?

Once I've sent an account to collections, how long should I expect to wait for results?

Every account varies but there are some good guidelines: in general, we see commercial debts being resolved within 90 days or less. For businesses dealing with individuals ("consumer debts"), this process can take a little longer—typically 3-6 months.

CollBox gives our partner agencies up to 6 months to recover both commercial and consumer debts. If, at the end of the 6 months, they were not able to collect your debt, you are eligible to recall your placement of debt with no charge. With that said, you can allow the collection agency to continue to work on your debt if you so desire.

Notably, most accounts are resolved within the 6 month time frame given to the collection agencies.